Train students to acquire the knowledge, skills and attitudes required to perform,
under supervision, a variety of administrative tasks of moderate complexity, following clear instructions and established
methods and procedures, such as: using the correct phone protocol, managing patient records, managing medical
supplies, providing clients with information, handling complaints and following up, writing texts using adequate
medical terminology, and taking action in an emergency situation. Administrative support clerks in the health and social
services sector work mainly in general and specialized care hospitals, in residential and long-term care centres, and in
rehabilitation centres. They may also be employed by privated agencies.
Administrative Support Clerk or Administrative Officer, Class 3
A person who meets the following conditions is eligible for admission to a program of study leading to an STC:
1. Has obtained at least Secondary III credits or the equivalent in the language of instruction, second language and mathematics;
or Has obtained an Attestation of Equivalence of Secondary Studies (AESS);
or Has successfully completed the General Development Test (GDT) with or without specific prerequisites.
2. Has interrupted their full-time studies for at least 12 months;
or Is 18 years old when entering training;
or Has obtained a Secondary School Diploma (SSD) or a Diploma of Vocational Studies (DVS) or their equivalent;
or Meets the eligibility conditions of Emploi-Québec’s workforce training measure.